What if I can't make an upcoming payment?

At AvantCredit, we understand that financial difficulties can occur at any stage in your loan journey. Financial difficulties could include being unable to pay a future instalment, having to cut back on essential expenses in order to make the payment, borrowing from family and friends or anything else that makes you worry about your loan. If you are experiencing financial difficulties, contact our team on 0800 610 1516 and we will be able to help you put in a place an affordable and sustainable plan.

If you want to speak to independent debt advice, there are organisations that can help you free of charge. Their details are below:

Money Advice Service https://www.moneyadviceservice.org.uk/en 0800 138 7777
StepChange Debt Charity https://www.stepchange.org/ 0800 138 1111
Citizens Advice Bureau’s Advice line https://www.citizensadvice.org.uk/ 03444 111 444

If you do not repay on time, you may be subject to a default fee of £12. Where we are aware that you are experiencing financial difficulties, we will consider waiving the default fee, if any have been applied.

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